Merseyside Police and South Wales Police

Using alternative communication methods to enable deaf people to contact the Police

Merseyside Police introduced a system which allows deaf people and people with hearing impairments to contact them and to report incidents to the control rooms by using mobile phone texting technology.  By summer 2009, the service has been used over 600 times.

Police raise awareness of Disability related Hate Crime

South Wales Police introduced a development plan for Disability Hate Crime.  This was to improve awareness, understanding and operational effectiveness in relation to Disability Hate Crime.  These incidents are now included as a category of hate crime, and recorded on the records system.  Training was also delivered to staff at the Minorities Support Unit and to Hate Crime Officers.

Source: Equality and Human Rights Commission website