Asda

  • Customers with mobility impairments can be provided with motorised scooters
  • Customer service desks and pharmacy counters are built at a lower level, suitable for wheelchair users or people of restricted growth
  • Customers with mobility impairments can be provided with hand-held levers with which to obtain items from shelves
  • Visually impaired customers who use Braille can ask for items to be labelled in Braille so that they can read them. This can be done at the service desk.
  • Many checkouts have loops for those who are able to use them.
  • All staff at Asda stores are trained to be disability aware, using computer based learning. All must reach at least 80 per cent to pass, or must retake.
  • All Asda checkouts are wide-aisled for ease of access - also meaning wheelchair users do not have to queue for longer at special checkouts.
‹ Case studies upBradford & Bingley ›