Hot Topic: Welcoming disabled delegates - accessible meetings and events

24th April 2008, 10:00am - 1:00pm, Manchester Past event

Newly updated from delegate feedback, this extremely popular event has run annually for the past five years.

Disabled delegates, speakers, clients or potential employees coming for an interview may have a wide range of specific requirements, which you are required to make as a reasonable adjustment. This might include physical access to your venue, hotel accommodation, car parking, Braille, audio description, a sign language interpreter or palantypist. 

Proactively addressing the needs of potential disabled delegates when organising an event or meeting will help you to ensure that you are providing excellent customer service for everyone. You can also be confident that you are meeting your legal obligations under the Disability Discrimination Act (DDA).

This session equips you with a practical understanding of managing accessible meetings and events and enables you to pass on the knowledge to your colleagues.

Why attend?

This event enables you to:

• Understand your obligations as a service provider under the DDA when running events or holding meetings
• Anticipate the needs of delegates with disabilities such as mobility impairments, visual impairment and hearing impairment
• Ensure your event is inclusive by making adjustments such as hiring an accessible venue, providing information in alternative formats, or booking a palantypist or BSL interpreter
• Brief event staff with regard to etiquette and language when greeting disabled delegates, responding to specific requirements and working with disabled speakers.

Who should attend?

Event organisers and venue managers; training organisers, PAs, diary secretaries and those with responsibility for planning client meetings.