Disability Directions - getting advice

Who are we?

Disability Directions is a free information and advice service exclusively for Employers' Forum on Disability (EFD) members.  The team give confidential advice on disability as a business issue, covering everything from reasonable adjustments to feedback on policies.

How does Disability Directions work?

• A prompt and professional service giving confidential, tailored advice.
• The team provide a number of fact sheets on a variety of disability related topics.
• Open Monday to Friday 9am - 5pm.
• Up to two hours' free review of projects like disability-related policies, job adverts and customer information.
• Quality advice on best practice.
• Advice by phone, email, textphone, post or online.
• Exclusive examples follow below for EFD members of how the service works:
• Advice on why pre-employment questionnaires are legally risky and bad practice
• Advice on how to provide the right customer care to a person of short stature
• Advice on how to provide wheelchair access for disabled customers, and insurance for a colleague with bi-polar disorder
• Advice on how long disabled customers can park for free at a supermarket, and 'snow leave' for disabled employees. 

Contact us

To find out more about what we do or how to become an EFD member, please contact us:

Or write to us